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Frequently Asked Questions

We are a full-service agency providing wow-factor website design, content, and branding for small businesses and entrepreneurs.

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If the question you're looking for is not below, please reach out.​

FAQ

  • Why Mug Life Marketing + Creative?
    Passion is what differentiates us from the rest! Helping small businesses and entrepreneurs shine is what drives us. We know the day-to-day gets busy and that's why we're here to help so you can focus on your business. Our passion for designing websites, content and brand development has led us to work with different clients, including real estate agents, bloggers, and contractors.
  • How does it work?
    We start with getting to know you and your business! Our job is to make you shine so once we’re ready to begin, we start off the process with a questionnaire to get to know you and your business better.
  • How much does it cost?
    Our services are for small businesses and entrepreneurs and we know every penny counts. We offer affordable websites, content writing and brand development so you can focus on running and growing your business!
  • How long will my project take?
    Some things can truly happen overnight! But in all seriousness, websites, content and brand development timelines depends on each project. This is definitely something we can discuss on our first call.
  • What website platforms do you work with?
    It depends on your needs! I primarily work with Wordpress and Wix however if there is a specific platform you want us to work with then we can do that too.
  • What if I already have a website but just need a few changes?
    No problem! Let’s get on a call to discuss what you need.
  • Can you give me an idea of what my new website will look like?
    Seeing clients happy is what drives us! Just reach out and we can chat about a sample look at what your new wow-factor, mobile-friendly, search engine optimized website can look like!
  • I want to be found on Google, can you help me with that?"
    SEO takes time and commitment. But you’re running your business! Let’s chat over a cup of joe about what you need and how we can help.
  • Do I need to pay upfront?
    A 50% payment is required at the start of any project.
  • What will happen after you complete my website?
    Well, that’s up to you! Once the website is completed, you’re free to manage the website yourself or if you would prefer, we can manage it for you.
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